Posts Tagged ‘change management’
29
Aug
Posted by Dan Samenus in Accenture CRM, Accenture jobs, Consultant Jobs, Management Consulting, Salesforce. Tagged: Accenture jobs, best crm, career / family balance, career search, change, change management, channel optimization and analytics, consulting, cost-to-serve and channel optimization analytics, crm comparison, CRM Sales Transformation and Technologies, customer/partner segmentation, design and drive insightful analysis, develop client relationships, finding a job, Sales & Marketing, salesforce, salesforce.com, Salesforce.com or SaaS, salesforce.com vs microsoft crm, sfdc, systems integration and technology services, Top 50 Management Consulting Firms Business Management Consulting, top crm, value proposition, web based crm, work stream activities, www.salesforce.com. Leave a Comment
Key Locations — New York, Chicago, Reston, VA, Atlanta, Houston and San Francisco.
The professionals in our Customer Relationship Management service line develop fact-based, cost-effective customer strategies and help organizations realize significant performance gains by continuously measuring and managing the outcome. Our success is achieved by mastering the essential capabilities needed to attract and retain customers. These include but are not limited to:
- Creating and shaping demand for their offerings to accelerate financial returns and growth.
- Using foresight and customer insights to deploy marketing investments most efficiently and effectively.
- Creating distinctive, compelling and consistent branded experiences to attract and retain customers.
- Harnessing talent and technology to capitalize on the key value-creating capabilities.
- Understanding the relationship between marketing and business performance, and assigning accountability to exploit this relationship.
Job Description
Management consulting professionals focus on strategy and take responsibility for organizational change and business transformation. In our CRM Sales Transformation practice, professionals collaborate closely with client teams to define and implement solutions related to sales strategy, process, organization and applications, based upon an understanding of the client’s challenges and business needs. Our practitioners develop methodical approaches to analyze customers and partners, optimizing sales capabilities and resources across routes to market. In addition to the implementation of leading practice sales strategies, business processes and leading on-premise and software as a service (SaaS) sales solutions, Accenture teams work with our clients’ to achieve adoption in new processes and systems necessary for realizing business value and strategic objectives.
CRM Sales Transformation professionals have a specific focus on delivering client solutions that include:
- Working with Sales organizations to identify sales process and technology gaps and pain points
- Understanding and developing points of view on multi-channel sales strategies to align with organizational sales objectives and maximize ROI
- Conducting channel optimization and analytics across routes to market
- Defining front-office business processes and quantifying the potential benefit of improved sales and sales operations function
- Providing systems integration and technology services for clients seeking to implement third-party SaaS solutions, through innovative business facing delivery models
- Working with Sales leadership, field sales people, and sales operations personnel to optimize process and technology solutions
- Working “in the field” to drive enablement of business solutions
Key responsibilities may include:
- Identify and build successful client solutions, working collaboratively across Accenture’s service lines and operating groups to bring the right resources to bear
- Manage all day-to-day aspects of work stream activities functioning as a work stream lead
- Help identify and develop client relationships and new business opportunities
- Manage engagements various sizes, with responsibility for financial performance as well as content
- Develop insightful analysis and candid recommendations when faced with ambiguity
- Scope and frame engagement approaches, design and drive insightful analysis, and deliver implementation recommendations
- Present analysis and recommendations to clients, from day-to-day contacts up to C-level management
- Oversee relationships with third party vendors and agencies
- Lead and contribute actively in firm and practice development initiatives/intellectual capital
- Train/mentor other consultants and business analysts
Job Requirements:
- Ability to travel up to 100%. Travel Monday – Thursday should be expected.
Qualifications
Basic Qualifications:
- Minimum 2 years experience with CRM Sales Transformation and Technologies
- Minimum 2 years experience with Salesforce.com or SaaS
- Minimum 2 years formal consultative experience
- Bachelors degree required
Preferred Skills:
- Operational and strategic exposure to Sales & Marketing organizations
- Strong analytical skills in the areas of customer/partner segmentation, cost-to-serve and channel optimization analytics
- Value Proposition creation
Professional Skills Requirements:
- Proven ability to build, manage and foster a team-oriented environment
- Proven ability to work creatively and analytically in a problem-solving environment
- Proven ability to perform and thrive in a collaborative environment
- Excellent leadership and management skills
- Demonstrated executive presence, with the ability to authoritatively and convincingly articulate value propositions, credentials, and best practices
- Demonstrated focus on value and ROI
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16
Aug
Posted by Dan Samenus in Accenture business, Accenture jobs, Accenture SCM, Accenture Utilities & Energy, Change Management, Change Management Skills, Chemicals, Job, Management Consulting, Utility Jobs. Tagged: Accenture jobs, big 4 consulting, Business, change, change management, Change Management Model, Change Management Process, Change Management Skills, Change Management Steps, Change Management Tools, cm, communication plans, Dallas, design, for job opportunity, Houston, Job, Los Angeles, management consulting, Management Consulting. Tagged: Accenture jobs, organization, organizational readiness, outsourcing, positions, recruiter, resources, role, San Francisco, Seattle, sponsorship alignment, stakeholder engagement, texas, Top 50 Management Consulting Firms Business Management Consulting, training/performance support, transition. 6 Comments
Locations: Houston, Chicago, New York, San Francisco, Washington DC/Reston, Dallas, Minneapolis and other US cities.
Job Description
This position is focused on delivering Change Management services for our clients within the Resources industry (utilities, energy / oil and gas, chemicals, and natural resources / metals / mining).
The scope of this Offering Group covers the entire lifecycle of a change program and includes the following core offerings.
- Change Strategy – Bringing proven change architectures and best practices to help clients navigate change.
- Organization Change Enablement- Enabling clients to manage their organizational change efforts, such as the transition to outsourcing, system and process change, and large-scale transformation, among others. Within Organization Change Enablement, there are three sub-offerings:
- Managing Organization Change - Guiding clients through the management and execution of strategic organizational change programs such as mergers & acquisitions, globalization, etc.
- Enabling System and Process Change – Helping clients manage and execute medium- to large-scale change programs related to the implementation of system (e.g., SAP, Oracle, etc.) and/or process changes within diverse organizations.
- Transitioning to Outsourcing – Providing proven solution frameworks for managing the human element of outsourcing focused change within both the retained and outsourced elements of the client’s workforce.
- Change Capability Development – Helping clients achieve sustainable performance improvements within their organizations from their change programs.
Basic Qualifications
- Minimum of 8 years consulting experience or other relevant experience related to successful delivery of change management work in the disciplines of change management methodology, job/role/organization design, stakeholder engagement, sponsorship / leadership alignment, marketing or communication, training/performance support, organizational readiness, or workforce transition to outsourcing.
- Minimum of 7 years consulting experience or other relevant experience specifically related to Change Management which includes: Change Strategy, Organization Change Enablement, or Change Capability Development
- Minimum of 5 years supporting change management activities within at least one of the relevant resources industries of utilities, chemicals, oil and gas / energy, or natural resources thus demonstrating a basic understanding of the core business processes within at least one of the previously listed industries:
- Utilities: Customer Services, Transmission and Distribution, Generation, or Enabling Corporate Services such as IT or Supply Chain
- Energy / Oil and Gas: Refining and Marketing, Exploration and Production, Oil Field Services, or Enabling Corporate Services such as IT or Supply Chain
- Chemicals: Marketing and Sales, Core Operations, or Enabling Corporate Services such as IT or Supply Chain
- Natural Resources: Metals Production and Plant Maintenance, Marketing and Sales, Mining, or or Enabling Corporate Services such as IT or Supply Chain
- Bachelor’s Degree
Preferred Skills
- Skills and experiences in other related Change Management offerings such as Enabling System and Process Change, specifically, hands-on experience with implementing large-scale changes associated with implementations driven by process and system changes from ERP, CIS, Work Management, Plant Maintenance or Smart Metering / Grid including those drive by software programs such as SAP or Oracle / Peoplesoft
- Experience supporting and engaging craft, bargaining unit represented workers within a field or plant based working environment
- Internal and / or external stakeholder relations, marketing or communications
- Experience in using workplanning, process mapping, training development, or web-page development applications
- Consulting sales experience – ideally involved in proposal development and client presentations
- Supervisory, management and workplanning experience
- Experience working with offshore and/or third-party vendors
- Experience with global, multi-state or multi-national projects
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27
Jul
Posted by Dan Samenus in Accenture jobs, Business, Change Management, Change Management Skills, Management Consulting. Tagged: Accenture jobs, big 4 consulting, change, change management, Change Management Model, Change Management Process, Change Management Skills, Change Management Steps, Change Management Tools, communication plans, Dallas, design, for job opportunity, Houston, Job, Los Angeles, management consulting, organization, organizational readiness, outsourcing, positions, recruiter, role, San Francisco, Seattle, sponsorship alignment, stakeholder engagement, texas, Top 50 Management Consulting Firms Business Management Consulting, training/performance support, transition. Leave a Comment
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Change Management is focused on helping clients successfully manage change in an environment that is global, multi-polar, multi-cultural, cross-generational, and virtual – and changing at an accelerating pace. This is achieved using methods-based, data-driven, tailored solutions to increase the pace and certainty of successful organizational change.
The scope of this Offering Group covers the entire lifecycle of a change program and includes the following core offerings.
-
- Change Strategy – Bringing proven change architectures and best practices to help clients navigate change.
- Organization Change Enablement- Enabling clients to manage their organizational change efforts, such as the transition to outsourcing, system and process change, and large-scale transformation, among others. Within Organization Change Enablement, there are three sub-offerings:
- Managing Organization Change - Guiding clients through the management and execution of strategic organizational change programs such as mergers & acquisitions, globalization, etc.
- Enabling System and Process Change -Helping clients manage and execute medium- to large-scale change related to the implementation of system (e.g., SAP, Oracle, etc.) and/or process changes within diverse organizations.
- Transitioning to Outsourcing – Providing proven solution frameworks for managing the human element of outsourcing focused change within both the retained and outsourced elements of the client’s workforce.
- Change Capability Development – Helping clients achieve sustainable performance improvements within their organizations from their change programs.
Responsibilities
-
Understand client’s organization and change management issues, explain the factors involved and shape organizational solutions to deliver value to the client
-
Additional responsibilities in at least one of the following change management offering areas:
-
Identify opportunities to provide or create additional client value
-
Develop trusted relationships with key clients or internal customers
-
Ability to meet travel requirements, up to 100%
Qualifications
Basic Qualifications
- Minimum of 2 years experience in change management, job/role/organization design, stakeholder engagement, sponsorship alignment, communication plans, training/performance support, organizational readiness, or transition to outsourcing
- Bachelor’s Degree
Preferred Skills
- Minimum of 1 year of consulting experience
- Hands-on change management experience with implementing large-scale ERP
- Experience in other related Talent & Organization Performance areas such as Organizational Effectiveness, Talent Management, and Human Resource Transformation
- Experience in using work planning, process mapping, training development, or web-page development applications
- Experience leading at least one other person
- Capable of leading meetings with internal clients
- Strong proficiency in using Microsoft Office products (e.g. Word, Excel, PowerPoint)
- Capable of meeting with senior executives (Directors and Vice Presidents)
- Some background in individual and/or organizational psychology
- Experience working with offshore and third-party vendors
- Experience with global or multi-national projects
All of our consulting professionals receive comprehensive training
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Accenture is an Equal Opportunity Employer
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10
Jun
Posted by Dan Samenus in Accenture business, Accenture jobs, Change Management, Change Management Skills, Job, Management Consulting. Tagged: Accenture jobs, big 4 consulting, change, change management, Change Management Model, Change Management Process, Change Management Skills, Change Management Steps, Change Management Tools, communication plans, Dallas, design, for job opportunity, Houston, Job, Los Angeles, management consulting, organization, organizational readiness, outsourcing, positions, recruiter, role, San Francisco, Seattle, sponsorship alignment, stakeholder engagement, texas, Top 50 Management Consulting Firms Business Management Consulting, training/performance support, transition. Leave a Comment
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Change Management is focused on helping clients successfully manage change in an environment that is global, multi-polar, multi-cultural, cross-generational, and virtual – and changing at an accelerating pace. This is achieved using methods-based, data-driven, tailored solutions to increase the pace and certainty of successful organizational change.
The scope of this Offering Group covers the entire lifecycle of a change program and includes the following core offerings.
-
- Change Strategy – Bringing proven change architectures and best practices to help clients navigate change.
- Organization Change Enablement- Enabling clients to manage their organizational change efforts, such as the transition to outsourcing, system and process change, and large-scale transformation, among others. Within Organization Change Enablement, there are three sub-offerings:
- Managing Organization Change - Guiding clients through the management and execution of strategic organizational change programs such as mergers & acquisitions, globalization, etc.
- Enabling System and Process Change -Helping clients manage and execute medium- to large-scale change related to the implementation of system (e.g., SAP, Oracle, etc.) and/or process changes within diverse organizations.
- Transitioning to Outsourcing – Providing proven solution frameworks for managing the human element of outsourcing focused change within both the retained and outsourced elements of the client’s workforce.
- Change Capability Development – Helping clients achieve sustainable performance improvements within their organizations from their change programs.
Responsibilities
-
Understand client’s organization and change management issues, explain the factors involved and shape organizational solutions to deliver value to the client
-
Additional responsibilities in at least one of the following change management offering areas:
-
Identify opportunities to provide or create additional client value
-
Develop trusted relationships with key clients or internal customers
-
Ability to meet travel requirements, up to 100%
Qualifications
Basic Qualifications
- Minimum of 2 years experience in change management, job/role/organization design, stakeholder engagement, sponsorship alignment, communication plans, training/performance support, organizational readiness, or transition to outsourcing
- Bachelor’s Degree
Preferred Skills
- Minimum of 1 year of consulting experience
- Hands-on change management experience with implementing large-scale ERP
- Experience in other related Talent & Organization Performance areas such as Organizational Effectiveness, Talent Management, and Human Resource Transformation
- Experience in using work planning, process mapping, training development, or web-page development applications
- Experience leading at least one other person
- Capable of leading meetings with internal clients
- Strong proficiency in using Microsoft Office products (e.g. Word, Excel, PowerPoint)
- Capable of meeting with senior executives (Directors and Vice Presidents)
- Some background in individual and/or organizational psychology
- Experience working with offshore and third-party vendors
- Experience with global or multi-national projects
All of our consulting professionals receive comprehensive training
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Accenture is an Equal Opportunity Employer
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7
Jun
Posted by Dan Samenus in Accenture business, Accenture jobs, Business, Change Management, Job, Management Consulting. Tagged: Accenture jobs, big 4 consulting, change, change management, Change Management Model, Change Management Process, Change Management Skills, Change Management Steps, Change Management Tools, communication plans, Dallas, for job opportunity, Houston, job/role/organization design, Los Angeles, management consulting, organizational readiness, outsourcing, positions, recruiter, San Francisco, Seattle, sponsorship alignment, stakeholder engagement, texas, Top 50 Management Consulting Firms Business Management Consulting, training/performance support, transition. Leave a Comment
-
Change Management is focused on helping clients successfully manage change in an environment that is global, multi-polar, multi-cultural, cross-generational, and virtual – and changing at an accelerating pace. This is achieved using methods-based, data-driven, tailored solutions to increase the pace and certainty of successful organizational change.
The scope of this Offering Group covers the entire lifecycle of a change program and includes the following core offerings.
-
- Change Strategy – Bringing proven change architectures and best practices to help clients navigate change.
- Organization Change Enablement- Enabling clients to manage their organizational change efforts, such as the transition to outsourcing, system and process change, and large-scale transformation, among others. Within Organization Change Enablement, there are three sub-offerings:
- Managing Organization Change - Guiding clients through the management and execution of strategic organizational change programs such as mergers & acquisitions, globalization, etc.
- Enabling System and Process Change -Helping clients manage and execute medium- to large-scale change related to the implementation of system (e.g., SAP, Oracle, etc.) and/or process changes within diverse organizations.
- Transitioning to Outsourcing – Providing proven solution frameworks for managing the human element of outsourcing focused change within both the retained and outsourced elements of the client’s workforce.
- Change Capability Development – Helping clients achieve sustainable performance improvements within their organizations from their change programs.
Responsibilities
-
Understand client’s organization and change management issues, explain the factors involved and shape organizational solutions to deliver value to the client
-
Additional responsibilities in at least one of the following change management offering areas:
-
Identify opportunities to provide or create additional client value
-
Develop trusted relationships with key clients or internal customers
-
Ability to meet travel requirements, up to 100%
Qualifications
Basic Qualifications
- Minimum of 2 years experience in change management, job/role/organization design, stakeholder engagement, sponsorship alignment, communication plans, training/performance support, organizational readiness, or transition to outsourcing
- Bachelor’s Degree
Preferred Skills
- Minimum of 1 year of consulting experience
- Hands-on change management experience with implementing large-scale ERP
- Experience in other related Talent & Organization Performance areas such as Organizational Effectiveness, Talent Management, and Human Resource Transformation
- Experience in using work planning, process mapping, training development, or web-page development applications
- Experience leading at least one other person
- Capable of leading meetings with internal clients
- Strong proficiency in using Microsoft Office products (e.g. Word, Excel, PowerPoint)
- Capable of meeting with senior executives (Directors and Vice Presidents)
- Some background in individual and/or organizational psychology
- Experience working with offshore and third-party vendors
- Experience with global or multi-national projects
All of our consulting professionals receive comprehensive training
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Accenture is an Equal Opportunity Employer
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2
Feb
Posted by Dan Samenus in Accenture business, Business, Career guidance. Tagged: Accenture business, Accenture jobs, accounting, big 4 consulting, Business, cfm, change, change management, charlotte, communication plans, Dallas, economics, finance, for job opportunity, gaap, governance, h-town, harris, Houston, Job, job/role/organization design, key driver analysis, kpi, Los Angeles, modeling, organizational readiness, outsourcing, positions, quantification, recruiter, reporting, resources, risk, risk assessment, risk diagnostics, risk processes, risk quantification, risk tools, San Francisco, Seattle, sponsorship alignment, stakeholder engagement, systems, tar heels, technology, tolerances, training/performance support, transition houston. 1 Comment
By Charles Riley and Annalyn Censky, staff reportersFebruary 2, 2011: 9:29 AM ET
NEW YORK (CNNMoney) — The job market started 2011 on solid footing, according to two separate reports released Wednesday.
Payrolls among private employers rose by 187,000 in January, payroll processor ADP said. Analysts polled by Briefing.com were predicting 145,000 jobs added for the month.
A separate report showed planned job cuts increased in January, which is not unusual for the first month of the year. But it was the lowest number of January job cuts on record.
Employers announced plans to cut 38,519 jobs in January, a 20% increase over December, according to outplacement consulting firm Challenger, Gray & Christmas. The level indicates that the low downsizing rate from late last year may very well continue into 2011.
“It is not unusual to see job cuts increase in January. In fact, 2011 marks the fifth consecutive year and the tenth out of the last twelve in which January job cuts surpassed the December total,” said John Challenger, CEO of Challenger, Gray & Christmas in a statement. “What made this January figure so unusual is that it was so low.”
According to Challenger’s data, January is the worst month on the calendar for layoffs. From 1993 through 2010, employers announced an average of 104,560 job cuts to start the year.
The ADP and Challenger reports typically set the tone for the government’s highly anticipated monthly employment data, due Friday.
While both reports signal solid job growth for the month, economists still say the recovery will continue to be slow over the next year.
“You’re going to see a better hiring picture as a whole in 2011,” said Tim Quinlan, an economist with Wells Fargo. “We hired just over a million total jobs last year, and you’ll probably see that number creep up.”
“The problem is that improvement won’t be enough to make a substantial change in the unemployment rate this year,” he added.
Economists are also cautious about completely trusting the ADP and Challenger reports. For the last six months, the ADP figure has missed the government’s reading on private payrolls by an average of 96,000 jobs, said Jennifer Lee, an economist with BMO Capital Markets.
Ahead of the Friday jobs report, economists surveyed by CNNMoney are predicting the economy added 149,000 jobs and the unemployment rate ticked up to 9.5% in January. 
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